OwlGuardian for care homes and senior living
Every resident protected. Every inbox still their own.
Managed scam protection you switch on at move-in and run from the front desk. Scam emails are stopped before residents see them, the right person is alerted, and nobody on staff ever reads a resident's mail.
Starting at $2.99/month per protected person. Now enrolling pilot communities.
What happens to every email
Quiet protection in the background. A human decision when it matters.
A resident gets an email
Their normal Gmail, on any device.
OwlGuardian checks it
AI looks for phishing, fake invoices, impostors and pressure tactics.
Safe mail arrives. Scams are held.
- Everyday mail → inbox, untouched
- Scam → quarantine, out of sight
The Trusted Contact decides
Family, or a staff member the resident chose. Release it or keep it out in two taps.
Source: FBI Internet Crime Complaint Center, 2025 Annual Report. Reported losses only.
How enrollment works
Part of the move-in checklist, like the key and the mailbox
Move-in is the one moment when the resident, their family and your team are all in the same room. That's when protection gets switched on.
Move-in day
Enroll in ten minutes
The front desk adds the resident from a simple console. The resident connects their Gmail and agrees to protection, with family alongside.
Same visit
Choose a Trusted Contact
Usually a son or daughter. Residents without family nearby can name a designated staff member instead. The resident decides.
Every day
Protected in the background
Scam emails are held before they're opened. With Call My Owl, residents can check a suspicious text or letter by asking Siri.
Every month
A report for your team
Enrollment, threats stopped and the scams circulating locally. It makes a useful update for families and a strong point to share on tours.
The front desk console
Your team runs enrollment. They never see inside an inbox.
Add or remove a resident in a click, see who's protected, and know when the scam count spikes so you can warn everyone at the next residents' meeting.
- One-click enroll and un-enroll, with consent recorded
- Protection status for every resident at a glance
- Alerts only for residents who chose a staff member as their Trusted Contact
- Monthly report, ready to share with families
Protection, not monitoring
Residents keep their privacy and their independence
Scam protection only works if residents trust it. So the line is simple, and it's built into the product.
Your team can see
- Who is enrolled and protected
- How many threats were stopped, in total and per resident
- Alerts for residents who chose a staff member as Trusted Contact
- The monthly community report
Nobody at your community can see
- A resident's everyday email, contacts or calendar
- Bank, health or personal correspondence
- Flagged emails, unless the resident chose them as Trusted Contact
- Anything at all, without the resident's consent
OwlGuardian passed Google's Cloud Application Security Assessment (CASA). Data is double-encrypted on Amazon Web Services, and flagged messages are deleted after review. Privacy policy.
Why communities choose it
Good for residents, families and your team
Residents
Fewer frightening emails, no new habits to learn, and a quick answer from Call My Owl whenever something looks wrong. Their inbox stays theirs.
Families
Peace of mind from day one, and a say in what gets through. It's a tangible answer to “how will you keep Mom safe?” on a tour.
Your team
Fewer crisis calls and fewer distressed residents at the desk after a scam. And a clear record that you took reasonable steps to protect residents.
Pricing
Simple per-resident pricing
Billed to the community each month for enrolled residents only. Include it in your technology or amenity fee, or offer it as a resident add-on.
Start here
Pilot
90 days
One community, up to 50 residents, so you can see real results before you commit.
- Staff training and move-in kit
- Resident “Stay C.A.L.M.” workshop
- End-of-pilot results report
Most communities
Community
starting at $2.99 /month per protected person
For a single community with 20 or more enrolled residents.
- Email protection and Call My Owl for every resident
- Front desk console and enrollment at move-in
- Monthly community report
- Printed recovery checklists for every apartment
Groups
Multi-site
Volume
For operators with several communities, with one contract and a regional view.
- Everything in Community
- Regional reporting across sites
- Co-branded move-in materials
Every apartment gets a recovery plan, too
Each resident receives our printed Stay C.A.L.M. checklist: what to do and who to call if a scam ever gets through by phone, text or mail. It's the same free plan families use on our recovery wizard.
Preview the checklist (PDF)Talk to us
Bring OwlGuardian to your community
Tell us a little about your community. We'll set up a 20-minute call, show you the console, and price a pilot.
Prefer email? [email protected]