Scam library
Know the scam before it reaches your parent.
Each page shows what the scam looks like, the red flags, how the real organization actually contacts you, and what to do if you already clicked or paid.
In 2025, Americans over 60 reported 201,266 scams to the FBI, with $7.7 billion in losses. Source: FBI IC3.
Email.
Scam alert · Email
Geek Squad invoice email scam
An email that looks like a Geek Squad or Best Buy invoice for a tech support renewal you don't remember buying is a scam.
How to spot itScam alert · Email
PayPal invoice and payment email scam
A PayPal invoice, payment notice or money request you don't recognize, especially one that tells you to call a phone number, is a common scam.
How to spot itScam alert · Email
Norton or McAfee renewal email scam
An email saying your Norton or McAfee antivirus plan just auto-renewed for hundreds of dollars, and that you must call to cancel, is usually a scam.
How to spot itText messages.
Scam alert · Text messages
Unpaid toll text scam
A text saying you owe an unpaid toll and must pay through a link is almost always a scam, even if you drive toll roads.
How to spot itScam alert · Text messages
USPS package delivery text scam
A text saying USPS can't deliver your package and asking you to click a link or pay a small redelivery fee is a scam.
How to spot itPhone calls.
Scam alert · Phone calls
Grandparent scam (family emergency and AI voice cloning)
The grandparent scam is a call from someone pretending to be a grandchild or other relative in an emergency, such as an arrest or a car accident, who needs money right away and asks you to keep it secret.
How to spot itScam alert · Phone calls
Medicare scam
A call, text or email saying you need a new Medicare card, or asking for your Medicare, bank or card number, is a scam.
How to spot itScam alert · Phone calls
Bank impersonation and Zelle scam
A call or text claiming to be your bank's fraud department, asking you to move money to keep it safe or to read back a verification code, is a scam.
How to spot itScam alert · Phone calls
Social Security impersonation scam
A call, text, letter or social media message saying your Social Security number will be suspended or your benefits will stop unless you pay or move money right away is a scam.
How to spot itScam alert · Phone calls
IRS impersonation scam
A call, text, email or social media message from the “IRS” that demands payment now, threatens you, or asks for personal or financial details is almost always a scam.
How to spot itScam alert · Phone calls
Amazon impersonation scam
A call or text about a “suspicious purchase” on your Amazon account is a scam when it pushes you to call back, share information, or move money.
How to spot itScam alert · Phone calls
Gift card payment scam
If anyone tells you to pay them with a gift card, it's a scam.
How to spot itScam alert · Phone calls
Sweepstakes, lottery and fake PCH prize scam
If you have to pay to get a prize, it's a scam.
How to spot itScam alert · Phone calls
Jury duty and arrest warrant scam
A call, text or email saying you missed jury duty and will be arrested unless you pay a fine is a scam.
How to spot itOnline and social.
Scam alert · Online and social
Tech support scam (pop-ups and calls)
A pop-up or call saying your computer has a virus and you must call a number for help is a tech support scam.
How to spot itScam alert · Online and social
Romance scam
A romance scam is when someone builds an online relationship to win your trust, then asks for money.
How to spot itScam alert · Online and social
Crypto investment scam (pig butchering)
A crypto investment scam, often called “pig butchering,” starts with a friendly, romantic or professional online contact who later suggests investing in cryptocurrency.
How to spot itFree tool
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