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Phone calls · Scam library

IRS impersonation scam: how to spot it and what to do

Arrives by: Phone call, Text message, Email, Social media

Is it a scam?

A call, text, email or social media message from the “IRS” that demands payment now, threatens you, or asks for personal or financial details is almost always a scam. The IRS normally contacts you first by mail through the U.S. Postal Service, and a social media direct message is never from the IRS. If you're unsure, don't respond, and contact the IRS yourself through irs.gov.

How the scam works.

  1. You get an unexpected call, text, email or social media message from someone who says they're with the IRS.

  2. They say you owe back taxes, or that there's a problem with your return or refund.

  3. They rush you and threaten arrest, a lawsuit or other trouble if you don't pay now.

  4. They ask you to pay, or to share personal and financial details, over the phone or through a link.

Red flags to look for.

Illustrative example · Text message

+1 (202) 555-0139

IRS NOTICE: Our records show an unpaid balance of $1,842.60 on your 2025 tax return. A lien and arrest warrant will be issued within 24 hours unless payment is received. Pay now to avoid legal action: irs-tax-settle.example.com
An example of the scam message, written to show the common pattern. It is not a real message.

Written from the patterns official sources describe. Phone numbers and web addresses in it are fake.

  1. It demands payment right now.

  2. It asks for personal or financial information.

  3. It rushes you or threatens you.

  4. It's unexpected, especially a first contact by phone, text or email.

  5. It arrives as a social media direct message. The IRS never contacts you that way.

  6. It's a text or email you never signed up for. The IRS only emails or texts if you opted in.

The real thing vs. the scam.

What the real organization does

What the scammer does

Normally contacts you first by mail, delivered by the U.S. Postal Service.

First contact is a surprise call, text or email.

Emails or texts only if you opted in.

Sends unexpected texts with payment links.

Never contacts you by social media direct message.

Messages you on Facebook, Instagram or another app.

$413 million

Source: FBI IC3, 2025 Internet Crime Report (PDF).

If you got this message.

  • Don't click any link, reply, or call back a number from the message.
  • If you're worried you really owe something, contact the IRS yourself through irs.gov.
  • Forward IRS-themed scam emails to [email protected], then delete them.
  • Forward scam texts to 7726 (SPAM), then delete them.
  • Report IRS impersonation calls to the Treasury Inspector General for Tax Administration at 1-800-366-4484 or tigta.gov, and to the FTC at ReportFraud.ftc.gov.

If you already clicked, paid or shared information.

  1. If you paid or moved money, call your bank or card company right away. Use the number on the back of your card or in the official app, not a number from the scammer.

  2. If you paid with gift cards, call the company named on the card right away, tell them it was a scam, and ask for your money back. Keep the cards and receipts.

  3. If you sent a wire, call the company and ask them to reverse it: Western Union 1-800-448-1492, MoneyGram 1-800-926-9400, Ria 1-877-443-1399.

  4. If you shared your Social Security number, go to IdentityTheft.gov for a step-by-step recovery plan, and freeze your credit at Equifax, Experian and TransUnion. Freezing is free.

  5. If you typed a password into a fake site, change it now, and change it anywhere else you used the same one.

  6. Report it to tigta.gov and ReportFraud.ftc.gov. If money was lost online, also report it at ic3.gov.

  7. Expect follow-up calls or messages offering to get your money back for a fee. Those are scams too. Real agencies never charge to help you get a refund.

Money already sent? Start with the free C.A.L.M. recovery wizard or get step-by-step help. And watch out for anyone who offers to get it back for a fee.

Already sent money?

Call the bank now.

Use the number on the card. Then follow the steps.

Get help now

Not sure about a message?

Check it in a minute.

Answer a few yes-or-no questions and see how risky it looks.

Try the scam checker

How OwlGuardian helps

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Questions people ask.

Does the IRS ever text or email you?
Only if you opted in. The IRS says it normally contacts you first by mail through the U.S. Postal Service. An unexpected IRS text or email, especially one with a payment link, is a red flag.
Will the IRS call and threaten to arrest me?
Threats are one of the IRS's own listed warning signs of a scam, along with demands to pay now and pressure to hurry. Hang up and contact the IRS yourself through irs.gov.
Is a social media message from the IRS real?
No. The IRS says a social media direct message is never from the IRS.
How do I report an IRS scam?
Forward scam emails to [email protected]. Report calls to TIGTA at 1-800-366-4484 or tigta.gov, and report any scam to the FTC at ReportFraud.ftc.gov.

Sources

The example above is illustrative, written from the patterns official sources describe. Phone numbers and web addresses in it are fake.

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