Nora Hale

Nora Hale is the pen name used by OwlGuardian's Safety Desk, the small editorial team that researches and writes our scam library, recovery guides and family guides. We use one consistent byline so readers know every guide follows the same standards, whoever on the team drafted it.

Every guide is researched against primary sources: the Federal Trade Commission, the FBI's Internet Crime Complaint Center, the Consumer Financial Protection Bureau, the FCC, the Social Security Administration, the IRS, the U.S. Postal Inspection Service, and the official help pages of the banks, payment apps and tech companies we mention. Each page lists its sources and the date it was last updated.

Nora's beat is the practical question families actually ask in the moment: what is this message, what do I do right now, who do I call, and how do I help my mom or dad without making them feel foolish.