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Social Security number

I gave a scammer my Social Security number. What now?

7 min read

The short answer

Freeze your credit at Equifax, Experian, and TransUnion today. It's free and stops most new accounts in your name. Then get an IRS Identity Protection PIN, set up your own my Social Security account, and report it at IdentityTheft.gov for a recovery plan. Your number can't be changed easily, so the goal is to make it useless to the thief.

  1. Stop all contact

    Hang up and block the number or email. If the scammer calls back as the police, the FTC, or Social Security to "fix" it, hang up again. Real agencies won't call out of the blue asking for your number.

  2. Freeze your credit at all three bureaus

    Equifax (1-800-685-1111), Experian (1-888-397-3742), and TransUnion (1-888-909-8872). A freeze means nobody can open a new credit account in your name. It's free to place and lift, and you must contact each bureau separately.

  3. Add a fraud alert, too

    Contact one bureau and it must tell the other two. An initial alert lasts up to one year. Businesses should check with you before opening an account. The FTC suggests a fraud alert even if you already have a freeze.

  4. Get an IRS Identity Protection PIN

    Sign in to your IRS online account at irs.gov/ippin. The PIN has to be on any tax return filed with your number, which makes it much harder for a thief to file first.

  5. Create your my Social Security account

    Go to ssa.gov/myaccount. Claiming your own account lets you review your earnings history and spot misuse, and it means a thief can't set one up in your name.

  6. Report it at IdentityTheft.gov

    The FTC's IdentityTheft.gov gives you a personal recovery plan and pre-filled letters. You can also call 1-877-438-4338.

  7. Pull your free credit reports

    Use AnnualCreditReport.com or call 1-877-322-8228. Look for accounts, addresses, or inquiries you don't recognize.

  8. Tell your bank to watch your accounts

    Call the number on your card. Ask them to note that your Social Security number was exposed and to add extra checks before changes, new payees, or large withdrawals. Options vary by bank.

  9. Watch your mail and your earnings record

    Missing bills, surprise bills, or a letter about income you didn't earn are warning signs. The SSA says someone using your number for a job can make it look like you underreported income to the IRS.

  10. Report the scam itself

    File at ReportFraud.ftc.gov. If you're 60 or older, the National Elder Fraud Hotline (1-833-372-8311) can help you report and plan next steps.

What a scammer can and can't do with your Social Security number

Your Social Security number is a key that opens other doors. It works best for a thief when it's paired with your name, date of birth, and address, which scammers often already have. Here is a plain look at the risk.

  • Can: Apply for new credit cards or loans in your name. A credit freeze blocks most of this.
  • Can: File a fake tax return to steal your refund. An IRS IP PIN blocks this.
  • Can: Use your number to get a job, which can show up as income you didn't report.
  • Can: Try to get medical care or benefits in your name.
  • Can't: Take money out of your existing bank accounts with the number alone. They usually need your login, card, or a bank employee they can fool. That's why the bank call matters.
  • Can't: "suspend" your Social Security number or cut off your benefits. That threat is a common government impersonation script.

More about the IRS Identity Protection PIN

Anyone with a Social Security number or ITIN who can verify their identity can get one. The IRS says the fastest way is through your IRS online account. A new PIN is issued every calendar year, and if you enrolled online, the IRS won't mail it to you. You have to look it up each year before you file.

If you can't verify online, you can file Form 15227 if your income is under the IRS limit ($84,000 for individuals or $168,000 for married filing jointly, based on your last return). The IRS calls to verify you and mails the PIN in four to six weeks. You can also book an in-person appointment at a Taxpayer Assistance Center with photo ID plus one more ID.

Helping a parent with this? The IRS also lets parents and legal guardians request an IP PIN for dependents. For an adult parent, sit with them while they sign in. Don't create an account for them as if you were them.

Free recovery checklist

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Freeze or fraud alert? Do both

  • Credit freeze: Blocks new credit accounts until you lift it. Free. You contact Equifax, Experian, and TransUnion one by one.
  • Lifting a freeze: When you request it by phone or online, the bureau must lift it within one hour. By mail, within three business days. So a freeze won't stop you from getting a loan later.
  • Fraud alert: Asks businesses to check with you before opening an account. Contact one bureau and it notifies the others. It lasts up to a year.

Can I get a new Social Security number?

Only in rare cases. The SSA will consider it after you've reported the theft, tried to fix the problems, and someone is still using your number in a way that keeps hurting you. You'll need to meet with a representative and bring proof. A lost or stolen card alone isn't enough.

The SSA also warns that a new number "won't guarantee you a fresh start." Your old records still exist, and a brand-new number can leave you with no credit history. For most people, the freeze, IP PIN, and monitoring above are the better path.

What to say if they call back

For the bigger picture on other details you may have shared, see I gave a scammer my personal information.

Keep it short

"I don't discuss my account on calls I didn't make. Goodbye."

Then hang up. If you're worried it was real, call the agency using a number from its official website.

Questions people ask

What can someone do with my Social Security number?
They can try to open credit in your name, file a fake tax return for your refund, use your number for a job, or get medical care in your name. A credit freeze, an IRS IP PIN, and watching your credit reports block or catch most of this.
I gave a scammer my Social Security number over the phone. Should I freeze my credit?
Yes. It's the single most useful step. Freeze it at Equifax, Experian, and TransUnion. It's free, it doesn't hurt your score, and you can lift it within an hour when you need credit.
Can I change my Social Security number after a scam?
Rarely. The SSA considers a new number only if someone keeps misusing yours after you've reported it and tried to fix the problems. Even then, it won't erase the old records.
Will the IRS send my IP PIN every year?
If you got it through your IRS online account, no. A new PIN is generated each year and you need to look it up online. People who are confirmed victims of tax identity theft get it by mail.
My mom gave her Social Security number to a scammer. What do I do?
Sit with her and freeze her credit at all three bureaus, then help her get an IRS IP PIN and set up her my Social Security account. Report it at IdentityTheft.gov. Remind her this happens to careful people and that she did the right thing by telling you.

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