Action plan
My dad keeps getting scammed. What can I do? A 30-day plan
8 min read
The short answer
Stop the current losses first, then work through one area a week: accounts and credit, then calls, texts and email, then money guardrails, then longer-term planning. Do it with your dad, not to him. This plan works for any parent, but we wrote it for the many adult children who search for exactly these words.
Before day 1: a conversation that keeps him talking
If your dad has been scammed more than once, he may be embarrassed, defensive, or both. Scams fool careful, intelligent people. The goal of the first talk is not to win. It is to make sure he tells you next time. For why repeat scams happen, see why your parent keeps falling for scams.
Opening the conversation
"Dad, these people are professionals. They do this all day. I'd probably fall for some of them too."
"I want to set a few things up so they leave you alone. Can we do it together this week?"
"You're still in charge of your money. I just want a heads-up if something looks off."
Week 1 (days 1 to 7): stop the bleeding
Check what is happening now
Ask: is anyone still in touch with him, asking for money, or promising to recover money? The FTC warns that "recovery" offers that charge a fee are scams. Cut contact with anyone like that.
Call the bank and card companies
Use the number on the back of the card. Report any recent scam payments and ask what can be reversed. Our guide on getting money back explains the odds by payment type.
Check for remote access
If a "tech support" person ever connected to his computer, follow our remote access guide before he logs into banking again.
Freeze his credit
Free at Equifax, Experian and TransUnion, per the FTC. It stops new accounts being opened in his name.
Report it
File at ReportFraud.ftc.gov, and at ic3.gov if money was lost online. If he is 60 or older, the National Elder Fraud Hotline (1-833-372-8311) can help.
Week 2 (days 8 to 14): lock down accounts and devices
Change key passwords
Start with email, then banking. Do it from a device you know is clean. Turn on two-step verification, which the FTC recommends after any possible compromise.
Check email for scammer settings
Scammers sometimes add forwarding or filters to a hijacked inbox. Our Gmail guide shows where to look.
Update his phone and computer
Install updates and run a security scan, as the FTC advises for possible malware.
Write down his real numbers
One card by the phone with the bank's number, yours, and a trusted sibling's. Scammers rely on him calling the number they give.
Week 3 (days 15 to 21): cut off the channels scammers use
Calls
Turn on the carrier's free scam blocking and the phone's unknown-caller screening. Step-by-step settings are in how to protect elderly parents from phone scams.
Texts
On an iPhone with iOS 26, turn on Screen Unknown Senders in Settings, Apps, Messages. Teach him to forward scam texts to 7726.
Email
Many repeat scams come by email: fake renewals, invoices and refund offers. Set up email screening so suspicious messages are held before he sees them.
A code word
Agree on a family code word for emergency calls. The FBI recommends one because voices can now be cloned.
Week 4 (days 22 to 30): money guardrails and the long view
Trusted contact at every account
Ask him to name you as a trusted contact at each bank and brokerage. The CFPB says the bank can then reach you if it suspects exploitation, without giving you access to his money.
Alerts and limits
Turn on alerts for large withdrawals and transfers. Ask the bank whether daily transfer limits can be lowered. Policies vary.
View-only access, if offered
Some banks let him give you view-only access so you can spot problems early. Ask.
Legal planning
Book a meeting with an elder law attorney about a durable financial power of attorney. See power of attorney and scams.
A memory check, gently
Repeated scams can be one sign among others of memory changes, though often they are not. The Alzheimer's Association lists challenges with judgment and money among early signs. If you see several signs, suggest he mention them at his next checkup.
After day 30: the weekly two-minute check-in
Keep it light and regular. Praise him every time he flags something, even if it turns out to be real. That is the behavior you want.
- "Anything weird in the mail, email or texts this week?"
- "Anyone new asking you for anything?"
- "Any charges you didn't expect?"
If he won't accept help
Adults have the right to make their own choices, including risky ones, while they have capacity. You can still keep the door open, set up what he agrees to, and stay in touch. If you believe someone is actively exploiting him, contact Adult Protective Services through the Eldercare Locator (1-800-677-1116). In an emergency, call 911.
OwlGuardian can take one channel off your list. It quarantines suspicious Gmail before your dad sees it, and alerts you to release or keep each one in two taps. He sees nothing different. It does not block calls or texts.
Questions people ask
My dad keeps getting scammed. What can I do?
How do I stop my elderly father from sending money to scammers?
Can I take over my dad's finances if he keeps getting scammed?
Is getting scammed a sign of dementia?
Who can I call for help if my elderly father is being scammed?
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Sources
- FTC: Refund and Recovery Scams
- FTC: Credit Freezes and Fraud Alerts
- FTC: Malware: How To Protect Against, Detect, and Remove It
- FBI IC3: Criminals Use Generative Artificial Intelligence to Facilitate Financial Fraud (Dec 3, 2024)
- CFPB: Choosing a trusted contact person (PDF)
- CFPB: Advisory for financial institutions on preventing elder financial abuse (Mar 2016)
- CFPB: Managing Someone Else's Money, Help for Agents Under a Power of Attorney (PDF, Jan 2022)
- Alzheimer's Association: 10 Early Signs and Symptoms
- Apple Support: View conversations from unknown senders in Messages on iPhone
- DOJ Office for Victims of Crime: National Elder Fraud Hotline
- ACL Eldercare Locator
- FTC: ReportFraud.ftc.gov
OwlGuardian provides general safety information, not legal or financial advice. Policies differ by bank and by state, so confirm details with your bank or a qualified professional.
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What's hitting inboxes and phones right now, what it looks like, and the one thing to tell your parents. Written in plain English.

